Shapr3D Status

All Systems Operational

Application Operational

Shapr3D Cloud Operational

APIs & User Management Operational

AWS Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 12, 2026

No incidents reported today.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

Sync Issues

Resolved - The system is recovering as planned with the rollout of the fix. As no further related issued have been identified we consider the current incident affecting our sync service solved.
Jul 1, 08:48 UTC

Update - We are continuing to monitor for any further issues.
Jun 29, 07:28 UTC

Monitoring - The fix has been implemented and we are now gradually rolling it out to the affected users.
Jun 26, 11:55 UTC

Update - While the full solution is being implemented, we are gradually rolling out preventative measures to minimize user impact.
Jun 25, 08:50 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 24, 13:21 UTC

Investigating - We are investigating an issue affecting a subset of users where projects may not sync correctly across devices. Users with multiple devices may experience problems opening recently updated projects on another device.
Jun 24, 10:52 UTC

Jun 30, 2026

No incidents reported.

Jun 29, 2026

Jun 28, 2026

No incidents reported.